Run the memory card reader diagnostic test to verify that there is no hardware issue. This is to rule out the memory card that is not being detected. NOTE: The SDDR-89, SDDR-189, SDDR-289 reader should show 4 drive letters under My Computer. Swap your existing card with another that is known to work. If you have access to another memory card, insert it into the computer reader to see if it can be read. The memory card reader may not be working properly and causing it to not read the memory card. If the reader is not receiving ample amount of power from the USB port, it may not function properly. Some laptop computers and desktop computers have a built-in memory card reader. Look for the card reader under Devices with removable storage.Ī yellow exclamation point ( !) under Device Manager usually means that the device is not receiving enough power. STEP 4 - Verify if the reader is detectedĢ. On the top menu, click Action, and then click Scan for hardware changes. Right-click the entry with the error mark, select Uninstall.Ģ. If there is a yellow exclamation point ( ! ) or question mark ( ? ) next to the device, try to refresh the drivers.ġ. NOTE: The card reader will appear in two places: Disk Drives and Universal Serial Bus controls as USB Mass Storage. NOTE: It is recommended that you plug your card reader to the back USB port on your PC to ensure that there is enough power from the USB port for the card reader to be detected properly.ģ.

If you are using a USB peripheral card reader, connect the device to the free USB port on your HP laptop. The SD card reader is located under the left hand rest of most HP laptops. SOLUTION 2 - Verify the reader's status under Device Manager. There are many HP laptops that come with SD card readers built into the body. NOTE: No additional drivers need to be downloaded for the card readers as they are native to the above mentioned supported operating systems.įor Mac users, see Troubleshooting USB device on Mac SanDisk card readers support Windows Vista, Windows XP SP2 and Windows 2000 SP4, Windows 7.

SOLUTION 1 - Verify if minimum system requirement is met.

Sd card reader not working on hp laptop